If you're opening a new pharmacy, we guarantee working with VIP will be the smoothest part of your experience. We will custom build your system to perfectly meet your store's needs, and coordinate with your contractors and service providers to lay out exact wiring plans and technical specifications, simplifying the installation process. VIP will be with you every step of the way to set up your electronic transmissions, coordinate with your wholesalers, provide any necessary on-site installation, as well as on-site training or beforehand in our offices or online. We promise to make sure you have exactly what you need to be ready for your grand opening.
VIP Pharmacy Systems handles the majority of data conversions from other pharmacy systems in-house to ensure that we get your data correct when you go live. We will, on occasion, work with a third party for converting specific systems, but always rely on our own in-house testing to confirm that your data is exactly as it should be. We will coordinate the transfer and conversion of information, and schedule the data conversion around the best time for your pharmacy so as to make the transition as seamless as possible. We'll also provide training beforehand and in-person after you go live to ensure you feel comfortable with your new system, and will be immediately available should any questions arise.
We know that converting to a new system can be taxing for you and your staff. That's why VIP is committed to providing you the best possible customer service, especially leading up to and after your store goes live with our system. Converting an existing store or opening a new one is process that we at VIP take very seriously, and promise to give you our utmost attention. Our experienced staff will be available at every turn to make sure the whole installation and training process is running smoothly for everyone involved. If you ever have any questions or concerns, we are here to help.
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